SHIPPING
ARC™ on-line store Delivery will be shipped by EMS and goods will be delivered on regular working days.
Changes, cancellations and all delivery inquiries are possible until 2PM(KST).
Please contact us at info@arunningclub.com regarding shipping or orders.
International shipping takes 7 to 14 business days.
The delivery can be delayed due to courier delay, weather conditions, and other unusual conditions.
Please note that the price of goods does not include shipping, customs, duty & tax charges.
The shipping charge will be set automatically in the payment window.
SHIPPING COST
Every order will be shipped from Republic of Korea
ASIA – $20
THE OTHER COUNTRIES – $30
INTERNATIONAL ORDERS TRACKING
You can track your order at below link in using above tracking number.
https://www.ems.post/en/global-network/tracking
RETURNS & EXCHANGE
All items can be exchanged/refunded within 14 days after receipt (Including defective goods).
You must contact ‘info@arunningclub.com’ before returning items.
Steps
[ Mail to : info@arunningclub.com ] → [ Send a goods at below address ] → [ Product inspection after receipt ] → [ Exchange/Refund within 14 days ]
Return Address
Formation L(ARC)
1008-Ho, 501 Baekjegobun-ro, Songpa-gu, Seoul, Republic of Korea
ZIP CODE : 05545
*Information
The item will be exchanged/refunded after inspection.
For exchanges, all expenses (i.e., round-trip shipping costs, customs duties, tax charges, etc.) are to be paid by the customer.
Exchange/refund is not available under terms and conditions below.
– 14 days after receipt of the item.
– If the package(price tag of product, poly bag, etc) is opened or the packaging is damaged, when the value of the product is significantly lost.
– Deterioration of the quality of the product due to the customer’s use. (such as laundry, body odor, traces of cosmetics, etc)
– If the product is difficult to resell due to deterioration of the quality or value of the product caused by the passage of time.
– If gift items enclosed with the product are missing.
– Items on sale are non-refundable/non-exchangeable.